The Australian Government Business Case Playbook site has been decommissioned and will be taken down from 31 May 2022. For further information please contact info@dta.gov.au.
Foundations

Establish your team

A diverse, multidisciplinary team helps ensure that you fully consider the business problem and canvass practicable options.

Play description

Pull together a multidisciplinary team of the right people to develop the business case.

Traditionally, organisations have divided capabilities across functional areas. In contrast, a multidisciplinary team draws members from a range of disciplines.

People with expert skills will need to join your team to help manage specific components, such as costings or risk assessments. The team could expand to include people from complementary agencies or external contractors for intense bursts of effort.

Key activities

Identify the skills you need

An effective multidisciplinary team is built on a diverse mix of skills .

Consider the type of skills you need to help you develop the business case. You may require generalist policy advisers, as well as subject matter specialists, business architects, or content designers. The people who you expect will implement or deliver the solution should also be involved.

Teams with a diversity of skills and knowledge should work together throughout the lifecycle of the business case to ensure each stage benefits from different perspectives.

Carry out a stocktake of in-house skills and identify any gaps

Identify who has the necessary experience in this work and establish their availability to contribute.

Consider whether you need to engage external specialists with specific skills such as costing, procurement, risk management or expertise with particular technologies.

Consider the advantages of working across government

Consider whether you will need to collaborate and work with other organisations or agencies within your government.

Determine how the team will work and whether it needs to be physically co-located.

Establish the team

Set up your multi-disciplinary team and establish your processes and practices for working together.

Agree how the team will manage their work and maintain relationships.

You should establish regular work practices and cadence, such as daily stand up meetings, and sprints of work and retrospectives.

Consider how the team members maintain relationships with the usual work areas while participating in the multidisciplinary team.

Questions to consider

  • Who do you need in your multi-disciplinary team to ensure that it represents the key players to deliver an effective business case?
  • What capability and experience do you need in the people who will contribute to the business case?
  • How will you structure the team to develop your business case?
  • What requirements does your government have for business cases? Do you have access to the skills to meet these requirements?
  • Who can you seek advice from on the business case process and content?
  • How will you structure your work patterns to make the best use of the skills and experience of your team members? Do you need specialist skills (such as an Agile coach) to assist you?

Resources